KOHO FLOATING SAUNA
PATRON WAIVER, DISCLAIMER & TERMS OF USE
Please read carefully before participating. By booking, entering or using KOHO Floating Sauna, you acknowledge that you have read, understood and agreed to the terms below.
1. ASSUMPTION OF RISK
KOHO Floating Sauna is a floating sauna and wellness experience involving heat, water, cold-water immersion, wet surfaces and a floating structure. I acknowledge that participation involves inherent and foreseeable risks, including:
heat exposure, dehydration, overheating, heat exhaustion or heat stroke;
dizziness, fainting, nausea, headaches, loss of consciousness or changes in blood pressure or heart rate;
burns or discomfort from hot surfaces, steam or heated areas;
cold-water immersion, cold shock, rapid breathing, hypothermia, loss of coordination or other adverse reactions;
slipping, tripping or falling on wet or uneven surfaces;
falling into the water or injury while entering or exiting the sauna, pontoon or water;
unexpected movement of the floating structure caused by wind, waves, weather or water conditions;
injury arising from contact with other patrons, equipment or structures;
risks associated with the surrounding waterway and natural environment;
loss of or damage to personal belongings; and
in extreme circumstances, serious injury, permanent disability or death.
I voluntarily accept and assume these risks to the extent permitted by law.
2. HEALTH & MEDICAL CONDITIONS
I confirm that I am physically capable of participating in sauna use and, where applicable, cold-water immersion.
I understand that heat and cold exposure may place additional stress on the cardiovascular, respiratory and nervous systems. I will not participate if I have a medical condition, injury or illness that may make participation unsafe unless I have obtained appropriate medical advice confirming that participation is suitable.
If I am unsure whether participation is appropriate for me, I will seek medical advice before attending.
I agree to immediately notify KOHO staff and cease participation if I feel unwell, dizzy, faint, short of breath, confused, excessively hot or cold, nauseous or otherwise unsafe.
3. SAUNA & COLD-WATER USE
I agree to use the sauna responsibly and follow all KOHO safety instructions.
I will:
remain aware of my own physical condition;
stay hydrated and take breaks as required;
leave the sauna if I feel unwell or uncomfortable;
not touch hot surfaces unnecessarily;
not pour water or other substances onto sauna components unless expressly permitted;
enter and exit the water carefully; and
undertake cold-water immersion only when I consider it safe for me.
Cold-water immersion is optional and undertaken entirely at my own risk.
KOHO staff may require any person to cease participation or leave where they reasonably believe safety is compromised.
4. ALCOHOL, DRUGS & INTOXICATION
I must not participate while intoxicated or under the influence of alcohol or drugs to a degree that may impair my judgement, coordination, awareness or ability to participate safely.
I acknowledge that combining alcohol or drugs with heat exposure and/or cold-water immersion may increase the risk of dehydration, fainting and serious injury.
KOHO reserves the right to refuse or terminate participation where a person appears intoxicated or unable to participate safely. No refund will necessarily be provided in these circumstances.
5. CHILDREN & MINORS
Where participation by a minor is permitted, the responsible adult accompanying them accepts responsibility for their supervision and safety and must ensure they comply with all KOHO instructions.
KOHO staff may refuse participation where adequate supervision is not provided.
6. SAFETY & CONDUCT
I agree to comply with all reasonable instructions given by KOHO staff.
I will not run, push, behave aggressively or engage in conduct that may place myself or another person at risk.
KOHO may stop participation or require a person to leave where they fail to follow safety directions, behave dangerously or appear medically or physically unfit to continue.
7. WEATHER & FLOATING STRUCTURE
I acknowledge that KOHO operates on a floating structure and that movement may occur due to wind, waves, weather, water levels and other environmental conditions.
KOHO may alter, postpone, suspend or cancel a session where conditions create an unacceptable safety risk.
8. WATER & SLIP HAZARDS
I understand that surfaces around the sauna and pontoon may become wet and slippery.
I agree to walk carefully, use handrails and designated access points where provided, follow signage and staff instructions, and take particular care when entering or exiting the sauna, pontoon and water.
I acknowledge that falling into the water is a foreseeable risk in a floating environment.
9. PERSONAL BELONGINGS & PROPERTY
I am responsible for my personal belongings while attending KOHO. KOHO is not responsible for lost, stolen or damaged personal property except to the extent liability cannot lawfully be excluded.
I understand that electronic devices and valuables may be exposed to water, heat and humidity.
I agree to take reasonable care of KOHO's property, equipment and facilities and may be responsible for reasonable costs associated with deliberate or negligent damage caused by me.
10. EMERGENCIES & FIRST AID
I authorise KOHO staff to take reasonable steps to assist me in an emergency or medical incident.
I understand that KOHO staff are not medical professionals and that any first aid or assistance provided does not replace professional medical care.
Where reasonably necessary, KOHO may contact emergency services or my nominated emergency contact.
I agree to provide accurate emergency contact and relevant medical information where requested.
11. RELEASE & LIMITATION OF LIABILITY
To the maximum extent permitted by law, I release and discharge KOHO Floating Sauna, its owners, operators, employees, contractors and agents from claims, loss, damage, injury, costs or expenses arising from my participation in the KOHO experience, including those arising from the inherent risks identified in this waiver.
Nothing in this waiver is intended to exclude, restrict or modify any right, guarantee, warranty, condition or liability that cannot lawfully be excluded, restricted or modified under Australian law.
To the extent that any liability cannot lawfully be excluded, it is limited to the maximum extent permitted by law.
12. PERSONAL RESPONSIBILITY
I acknowledge that I am responsible for deciding whether to participate and for monitoring my own wellbeing throughout the experience.
I will not participate beyond my own physical ability or tolerance and will immediately cease participation if I feel unsafe or unwell.
13. PRIVACY & EMERGENCY INFORMATION
Personal, medical and emergency information provided to KOHO will be handled in accordance with applicable privacy laws and KOHO's privacy practices.
I consent to KOHO using information provided by me where reasonably necessary to administer my booking, manage safety, respond to an incident or contact an emergency service or emergency contact.
14. ACKNOWLEDGEMENT & ACCEPTANCE
By signing this waiver or confirming acceptance electronically, I acknowledge that:
I have read and understood this waiver.
I understand that sauna use, heat exposure, cold-water immersion and participation on a floating structure involve inherent risks.
I voluntarily choose to participate.
I have disclosed relevant information that may affect my ability to participate safely.
I agree to follow all KOHO safety instructions.
I understand that I should stop participating if I feel unwell or unsafe.
I have had the opportunity to ask questions before participating.
I accept the risks associated with participation to the extent permitted by law.
